Updated on 03/08/2018
At Quint Group, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Monevo is a registered Trading Name of Quint Group which is an Appointed Representative of Quint Group Limited, and is entered on the Financial Services Register under reference number: 723672. Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 669450. Quint Group is registered in England and Wales (company number 06511345), Registered Office; Oxford House, Oxford Road, Macclesfield, Cheshire, SK11 8HS. Licenced by the Information Commissioner's Office, (registration number Z1498441). Our nominated Interim Data Protection Officer is Andrew Thorncroft and contact information can be found here
We collect information about you when you apply for products via our application form or telephone. We also collect information when you voluntarily provide feedback via our contact form, email or telephone. Website usage information is collected using cookies and further information can be found here.
The type of information we collect from you during an online application includes, but is not limited to, your: name, current and previous addresses, residential status, date of birth, national insurance number, email address, telephone numbers (home, mobile, work), employment status, income details, bank account and sort code, IP address and device type
We do not collect any personal information from children, or about children, nor do we collect sensitive or special category data
How do you keep my information secure?
Your security and privacy comes first in everything we do; if your data is not secure then it’s not private. We utilise the most advanced security infrastructure and measures to ensure your data is private whilst in transit and at rest. If we share your information to any third parties, we will only do so if we are sure that they maintain the same levels of security and privacy as ourselves.
We collect this information so that we can process your application and to take steps to introduce you to a lender, broker or alternative solution provider, according to your request, and to comply with certain financial services regulations. The information is required to:
To enable us to find you the most appropriate product, and to comply with certain regulations, we will need to share your information with the following third parties, operating as data controllers or data processors:
We may need to share your information for legitimate interests with the following third parties, operating as data controllers or data processors:
Not all of the third parties have been named here explicitly due to commercial sensitivity, but an extensive list of where we share your personal data can be provided for free by using the contact details here
We collect your data and will share it for commercial gain with third parties. These organisations will have a relationship with you or it may be used where they have a lawful reason, which may include these organisation's own legitimate interest. Use includes tracing of individuals, verification and/or validation of the identity of individuals for the purposes of, but not limited to, anti-money laundering regulations, national security, crime prevention and detection, anti-fraud processes, asset recovery and asset reunification.
We may also share your information for marketing purposes to third parties offering products and services which we think may be of interest to you, but only if you have given us your explicit consent. You have a legal right to prevent your information being used for direct marketing purposes and can request such action by using the contact details here
Information that is collected by us at Quint Group may be used in the following ways and will be recorded electronically:
We may also use your information for marketing purposes, outside of providing our services, if you have given us your explicit consent and in accordance with this policy. You have a legal right to prevent your information being used for direct marketing purposes
We will make searches about you at credit reference agencies who will supply us with credit information, as well as information from the Electoral Register. The agencies will record details of the search whether or not this application proceeds. We may use credit-scoring methods to assess this application and to verify your identity. Credit searches and other information which is provided to us and/or the credit reference agencies, about you and those with whom you are linked financially may be used by Quint Group and other companies if credit decisions are made about you, or other members of your household. This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account.
Information held about you by the Credit Reference Agencies may be linked to records relating to your partner. For the purposes of this application you and your partner are financially independent and you request that your application be assessed without reference to any “associated” records, although you recognise that this may adversely affect the outcome of your application. You believe that there is no information relating to your partner that is likely to affect our willingness to offer financial services to you. You authorise us to check the validity of this declaration with credit reference agencies and if we discover any associated records, which would affect the accuracy of this declaration we may decide not to proceed with the application on this basis. We may periodically check and update your credit profile to provide you with update to date relevant offers. This will not impact your credit score, credit worthiness or your ability to obtain credit
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the EEA. By way of example, this may happen if any of our servers, or our third parties’ servers, are from time to time located in a country outside of the EEA. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
Yes, you could receive two types of communications:
You have a legal right to prevent your information being used for direct marketing purposes. You can request such action by using our contact details here
Should you require further assistance regarding the prevention of marketing, please see information below:
Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk/. This is an industry wide service that is administered by the Direct Marketing Association and recognised by the Information Commissioner.
Telephone Marketing – Consumers are able to opt out of all telemarketing activity by registering their details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk/. The TPS is similar to the MPS but is administered by the Information Commissioner.
Email Marketing - Unlike Postal or Telephone channels, there is no industry-wide service to opt out of email marketing. Therefore, consumers should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, consumers should unsubscribe or use spam filters to prevent future communications.
The amount of time we hold your information depends on the basis it was provided. Please see the following examples:
Your data will not be kept indefinitely and will only be kept for as long as is required by legitimate or regulatory needs. When there is no longer a need for your data and there are no regulatory requirements, information will be kept for a maximum of 2 years, purely to assist with auditing. It will then be securely removed.
To request details relating to your personal data retention, please use the contact details here
You will be able to access the records we hold about you upon request. We will not charge a fee to provide this information, unless the request is manifestly unfounded or excessive. If you require further copies a fee may apply. To request access to your information please contact email@example.com.
You have the following rights regarding the processing of your personal data, given to you through legislation:
Alternatively you can write to our Compliance Manager or Data Protection Officer at the following address: