Quint Group Ltd Ltd is registered in England and Wales (Company number 6898873). Registered Office; Oxford House, Oxford Road, Macclesfield, Cheshire SK11 8HS, Quint Group Ltd Limited is Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register under number 669450. Registered with the Information Commissioners Office; (registration number Z2238052). Licenced by the Claims Management Regulator for claims management activities, (Licence number CRM27644).
Here at Quint Group Ltd we are aware how important your privacy is, based on this we have implemented measures which will ensure any personal data that is obtained from you by visiting our website will be processed and maintained in line with accepted principles of good information handling and also in accordance with the Data Protection Act 1998. Contained within this statement and set out below are details of the type of information that we at Quint Group Ltd may hold about you our customer, also how we obtain and process any information we may have and importantly how we protect your privacy.
How we may contact you
Unless you state otherwise to us, lenders, third parties and other brokers (see further section on â€˜How we keep you informedâ€™) may contact you via telephone, email, post, sms, automated messages or fax.
How you contact us
If you are required to telephone us using the specified telephone numbers on our website or advertising/marketing correspondence then your call may be recorded for training, quality and regulatory purposes. We pride ourselves in complete customer care and this gives us the opportunity to continuously improve and monitor our customer experience.
How we keep you informed
We may want to make contact with you at some point in order to keep you informed regarding offers on products or services which we think you may find of interest, this contact will be made via telephone, email, sms, automated messages or fax. Third parties may also wish to contact you from the information we have shared with them, any information that is shared to third parties is completely trusted for the purpose it is specified for, third parties may also use the same means of contact stated above.
If you register with us and have a question about our services, or alternatively choose to send an email to email@example.com we may also collect the above personal information/data in this instance in order for us to respond to your enquiry.
Unless the customer states otherwise we will contact the customer via means of telephone, SMS, post and email to provide information and alerts relating to our services and our associate companies.
We may also receive personal information/data from 3rd parties, which enables us to offer Identified potential customers products, and services who have expressed interest in our products and services. Any information/data obtained from 3rd parties is checked in regards to accuracy and we will endeavour to check your information with you on occasion.
Ensuring your personal details & or preferences are kept up to date
It is your responsibility to ensure that any information we have on record for you is kept up to date and correct. If you do require any of your information to be updated then please contact us as soon as possible so we can ensure it is corrected.
If you require your preferences to be updated then please contact our Compliance Manager as soon as possible (details set out below within â€˜Contactâ€™ paragraph).
How we use your Personal Information
Fraud prevention agencies & Credit referencing
Upon application to us we may use both fraud prevention and credit referencing agencies to help us make relevant decisions. This section has been reduced down into a simple explanation of how we will use your personal information/data regarding credit referencing and fraud prevention agencies.
Further information on fraud prevention agencies can be obtained from the Quint Group Ltd Compliance Manager.
If you do choose to contact the CRA, please bear in mind that the information held may not be the same throughout the UK so it may be useful to contact all CRAs. A small fee is usually charged when information is requested; this fee currently stands at ï¿½ï¿½2.00
To help you with this, we have provided below contact details for the CRAs: Equifax Plc, Credit File Advice Centre, PO Box 3001, Bradford, BD1 5US, Tel number 0870 010 0583, www.equifax.co.uk Experian, Consumer Help Service, PO Box 8000, Nottingham, NG80 7WF, 0844 4818000, www.experian.co.uk CallCredit, Consumer Services Team, PO Box 491, Leeds, LS3 1WZ, 0870 060141
We may make the following checks about yourself and others:
Do we share your information with third parties
If we do share your information with parties outside of our group this may be for the following reasons:
Confidentiality & security
Quint Group Ltd recognises the importance of keeping personal information/data from a confidentiality and security aspect; due to this we have introduced specialised rules, measures, introduced specialist technology and implemented security policies to ensure that your information is protected. Whilst we make every attempt to protect your information there are still risks involved when inputting your information online and we need to make you aware of this. We would only request further sensitive information online in certain circumstances so please refrain from inputting sensitive information unless we state otherwise to do so.
Can you access the information we hold about you
Yes under certain circumstances you will be able to access the records we hold about you, if you request this information then we ask that you submit your request in writing to us along with a fee for Â£10. If you require information from separate affiliates then you will be required to request each in writing and pay separate fees for each request.
How long do we keep your information for
The amount of time we hold your information depends on the basis it was provided by you to us, please see the following examples:
Usage of links to other sites
Processing of sensitive information
Should we be required to process your sensitive information, then we will notify you and seek your agreement prior to us doing so. Sensitive information about our customers under the Data Protection Act 1998 includes the following:
Most web browsers will automatically accept cookies however normally you can change your browser settings which will prevent automatic acceptance. Please be aware that If you do not accept cookies, Quint Group Ltd cannot guarantee that our website will perform as well.
Alternatively you can write to: Compliance Manager, Quint Group Ltd. Oxford House, Oxford Road, Macclesfield, Cheshire SK11 8HS